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Fujifilm launches online support for kiosk and printing products

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Thursday August 8, 2013

Online Support Click HERE to download as a high res file (0.21MB)

Fujifilm launches online support for kiosk and printing products

Fujifilm has expanded its support services to incorporate instructional videos aimed at photo retailers and high street labs.

The company's Imaging Support Services department has set-up an exclusive YouTube channel dedicated to providing free, short, easy-to-follow training videos all designed to help retailers set-up and manage the hardware and software they have bought from Fujifilm.

The newly launched tutorial service, available at www.youtube.com/user/FujifilmSupport, currently features around 30 videos covering a variety of products including minilab printers, ASK printers, Quick Print Station, Wide Format printers, DPC6 & DPC 9 kiosks, legacy equipment and instruction on how to make a Wunderbars canvas. Software videos include Smartpix configuration and guidance on how to set-up templates and packages for Easy Studio Print (ESP).

Russ Barlow, Training Manager, explained the launch: "We are always striving to improve our customer support and the beauty of having instructional videos available on the internet is that they are available 24 hours a day, 7 days a week. A customer can access this archive of training content at a time that suits them and it also makes it much easier for a photo retailer to disseminate the information to their team. Fujifilm remains committed to continuing its face-to-face technical support but we hope this new video service will prove a useful additional tool for our customers."

If you have any comments or suggestions for other videos you'd like to see please contact Russ Barlow on 01234 572423 or email rbalow@fujifilm.co.uk

ENDS.

* Note: this news release is issued electronically and will not be duplicated with a posted copy

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Fujifilm (UK) Ltd
Unit 10A
St Martins Business Centre
St Martins Way
Bedfordshire MK42 0LF
Tel: 01234 572144
E-mail: minilabs@fuji.co.uk
Web: www.fujifilm.co.uk/minilabs
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